Billing Terms and Conditions

Billing Terms and Conditions for Vivian Fong Designs

Last updated: September 11, 2023

1. Payment Methods

  • Vivian Fong Designs ("we," "our," or "us") accepts the following payment methods for online purchases:
    • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
    • PayPal: You can use your PayPal account for secure payments.
    • Other Payment Methods: We may offer other payment methods during the checkout process, which will be clearly indicated.

2. Pricing

  • All product prices are listed in US Dollars (USD) and are subject to applicable taxes, shipping fees, and handling charges.

3. Billing Information

  • You are responsible for providing accurate and up-to-date billing information, including your billing address and payment details, during the checkout process.

4. Order Confirmation

  • After you place an order, you will receive an order confirmation email with details of your purchase. Please review this confirmation for accuracy.

5. Billing Cycles

  • Billing for your order will occur at the time of purchase. Subsequent billing may occur for recurring orders, subscriptions, or pre-orders, as specified during the checkout process.

6. Taxes

  • Sales tax, if applicable, will be calculated and added to your order during the checkout process based on your shipping address and local tax laws.

7. Fees and Charges

  • Additional fees, such as shipping and handling charges, may apply to your order. These fees will be clearly displayed during the checkout process.

8. Refunds and Returns

  • For information on refunds and returns, please refer to our Return and Refund Policy.

9. Payment Security

  • We take the security of your payment information seriously. For more information on our security measures, please refer to our Secure Checkout Page Policy.

10. Billing Disputes

  • If you have questions or concerns about a billing charge, please contact our customer support team at [vivianfongdesigns@gmail.com] or [301-605-2984]. We are committed to resolving any billing issues promptly and professionally.

11. Policy Changes

  • We may update these Billing Terms and Conditions from time to time to reflect changes in our billing practices or for legal reasons. Please review this page periodically for updates.